Effective Date: October 14, 2025
Last Updated: October 14, 2025

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Welcome to Bespoke Baby (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website www.bespoke-baby.com, your purchase of our products, and any related services provided by us.
By accessing or purchasing from our website, you agree to these Terms in full. Please read them carefully before using our site or making a purchase.

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1. General Information

Bespoke Baby is a U.S.-based e-commerce brand specializing in luxury baby linens and nursery accessories.
Our website is hosted on Wix.com, which provides the online platform that allows us to sell our products and services to you.

By accessing this site, you represent that you are at least 18 years old or have legal permission from a parent or guardian.

 

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the site.
You may not:

• Use the site for any fraudulent or unauthorized purpose

• Attempt to hack, interfere with, or disable the website or its security features

• Upload or transmit harmful code, malware, or viruses

We reserve the right to terminate your access to the site if we believe your actions violate these Terms or any applicable law.

 

3. Products and Availability

We strive to display accurate product information, including descriptions, images, and pricing. However, occasional errors or variations may occur due to handmade craftsmanship, screen color differences, or fabric availability.

All products are subject to availability, and we reserve the right to modify, limit quantities, or discontinue any product at any time without prior notice.

 

4. Pricing and Payment

All prices listed on our website are in U.S. dollars (USD) and apply only to orders shipped within the United States.
We accept payments through secure third-party processors (e.g., Wix Payments, PayPal, or other approved gateways).

By submitting your order, you confirm that:

• The information provided is accurate and complete

• You are authorized to use the payment method provided

We reserve the right to cancel any order that appears suspicious, incomplete, or fraudulent.

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5. Shipping and Delivery

Bespoke Baby currently ships orders within the United States only.
Shipping costs and estimated delivery times are displayed at checkout.

Once your order has shipped, you will receive an email with tracking information.
We are not responsible for:

• Delays caused by carriers or weather conditions

• Packages marked as “delivered” by the carrier but not received by the recipient

If a package is lost or damaged in transit, please contact us within 7 business days of the delivery date at stacey@bespoke-baby.com.

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6. Returns and Exchanges

Because our linens are custom-made and made-to-order, all sales are final.
We do not accept returns or exchanges except in cases of:

• Defective or damaged products upon arrival

• Incorrect items received

In such cases, please contact us within 7 days of receipt with photos of the issue, and we’ll gladly assist with a replacement or store credit at our discretion.

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7. Custom Orders

Custom-made or personalized items are created based on the details you provide.
Please ensure all information (e.g., names, measurements, or design selections) is correct at the time of order.
We are not responsible for errors due to incorrect information submitted by the customer.

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8. Intellectual Property

All content on www.bespoke-baby.com, including text, images, logos, branding, and designs, is the intellectual property of Bespoke Baby and protected under U.S. copyright and trademark laws.

You may not reproduce, distribute, modify, or otherwise use any material from our website without our prior written consent.

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9. Limitation of Liability

To the fullest extent permitted by law, Bespoke Baby shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• Use or inability to use our website

• Delays or delivery failures

• Product misuse or unintended use

All products should be used in accordance with their intended purpose. Never leave an infant unattended with linens, blankets, or decorative items.

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10. Indemnification

You agree to indemnify and hold harmless Bespoke Baby, its owners, affiliates, and employees from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

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11. Third-Party Services

Our website may include links or integrations to third-party services (e.g., payment processors, analytics tools, or shipping carriers).
We are not responsible for the privacy practices or content of those third-party services. Please review their policies before engaging with them.

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12. Privacy

Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.

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13. Governing Law

These Terms and any disputes arising out of them are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
Any legal action must be brought exclusively in the state or federal courts located in Virginia, USA.

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14. Changes to These Terms

We may update or revise these Terms at any time. Changes will take effect immediately upon posting to this page, with an updated “Effective Date.”
Continued use of the website after any changes constitutes your acceptance of the revised Terms.

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15. Contact Us

For any questions or concerns regarding these Terms, please contact us:

Bespoke Baby
Email: stacey@bespoke-baby.com

Email: melina@bespoke-baby.com
Website: www.bespoke-baby.com